LexLETTER—Keeping Customers Connected
February, 2008Lexcom would like to take this opportunity to wish our customers all the best for 2008 and thank each of you for your patronage. Our slogan for many years has been "every connection matters" and to us that means every customer matters. We take great pride in bringing services of importance to the community because we have a direct interest in this area and our neighbors.
Lexcom differentiates its service from that of the large, faceless companies who offer similar services; by bringing to customers the aspects of service they desire the most. Lexcom offers a walk-in payment and customer service center for customers who want face-to-face, personal service. Plus we offer the convenience of a 24/7 Call Center and local field technicians, and unlike other providers, we are there for customers anytime. With the exception of major system outages, if
you have a problem and tell us it absolutely must be repaired right away, we will make every attempt to fix the problem at that time…unlike other non-local providers who take days or even weeks to address problems.Only Lexcom has the ability to provide not only the latest technology in digital services, but we also can provide these services to work in conjunction with our own wire-line service (the most reliable communications service available, bar none). With Lexcom you can have it all…and all on one bill …including wireless. So if you are tempted by the endless marketing and slick advertising from other providers, ask yourself whether they can provide the experience that comes with over 110 years of service, and will you have the service you need when you need it the most-- the personal service that can only come from your friends and neighbors at Lexcom. Why trust anyone else with your family’s lifeline?
More HD on the Way--Effective Feb 18th Lexcom will launch the following popular HD channels ...Discovery HD (Ch 551), TLC HD (552), Animal Planet HD (Ch 553), Science Ch. HD (Ch 554) & ESPN2HD (561). These new channels will be available to all digital cable customers, and we plan to continue to expand our HD lineup to bring customers the best in HD programming …so stay tuned!
ESPNU – You asked for it and we've listened! Effective February 18th ESPNU will be added to our Standard Digital Tier on Ch 135!
Good News to TurboConnect Lite Plus Customers Effective immediately we have increased your speeds from 1 Mbps/512 to 1.5 Mbps/512 to help with the ever increasing demand of bandwidth required by the transferring of files/images, programs, systems, games, etc. The best part is that we are increasing this at no additional cost.
Check Out These Great NEW Lexcom Offers…
NEW *Digital Phone Local Plan -
$19.95/Mo. for 12 Mos. (If you have our cable TV or cable modem service you can take advantage of this great service. This plan includes unlimited local calling to the customer’s local extended area service (EAS) area, a great low rate for all other long distance, and several popular calling features including FREE Voice Mail!)HD Digital Cable -
$39.95/Mo. for 12 Mos. (Includes Digital Family Combo with all our High Definition Channels)TURBOConnect Hi-Speed Internet Service -
$19.95/Mo. for 12 Mos. (Includes TurboConnect Lite 1Mbps/256K service)Only
$79.85 Mo. for all 3 Services!!Lexcom can create a package to suit any need or budget…let us create one for you!
*$19.95/mo. for 12 Mos. Digital Phone Local offer requires either cable TV or cable modem Internet service & provides unlimited local calling to the extended area service (EAS) area, which varies per customer- call for details. Calls outside the EAS area are subject to $.07/min. rate within the US, Canada & Puerto Rico. Additional charges apply for International Calls, Operator Services, Directory Assistance, taxes & fees. Digital Phone does not include back-up power. Should there be a loss of electrical power or network outage, Digital Phone including the ability to access 911 services will not be available. Other restrictions/charges may apply. Services not available in all areas. Limited time offers available to residential customers--call for specific details on offers and business rates.